Reference

Your Agreement With plck3 Starts Here

These terms govern every account you open, every bet you place, and every withdrawal you request through plck3 — covering PayPal, Venmo, and Play+ transactions, sports wagering, and casino play where state law permits.

Account EligibilityState-Dependent AccessPayPal & Venmo RulesWallet & Play+ TermsDispute Process
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plck3 Your Agreement With plck3 Starts Here
POLICY CONTACT

Reach Us About These Terms

If any part of these terms raises a question — whether it's about your account status, a payment dispute, or access in your state — our support team can walk you through it. Use any of the channels below to get a straight answer.

Live Chat Start a live chat session directly from your account dashboard. It's the quickest way to get a real answer about a specific term, wallet rule, or account condition.
Email Support Send a detailed message to our support address for written confirmation of any policy point — useful when you need documentation of how a rule applies to your account.
In-Account Messaging Log in and use the message center to raise a terms-related question tied to your account. Responses appear in the same thread so there's a clear record of the exchange.
HOW WE HANDLE THIS

Data, Security and Your Account Rights

We handle account data and policy commitments the same way whether you're betting an NFL point spread or spinning Grizzly Gold — the rules apply consistently across every product area.

Data Retention

We retain account records — including transaction history, identity verification documents, and bet logs — for the period required under applicable state and federal regulations. You can request a summary of stored data through the account settings page.

Account Security

Your account is protected by SSL encryption across all connections. We use two-step verification for logins on new devices, and your PayPal or Venmo credentials are never stored on our servers — only tokenized references are held.

Cookie Policy

We use session cookies to keep you logged in and preference cookies to remember your last game category. Analytics cookies help us improve mobile performance. You can manage cookie settings from the footer link on any page.

Requesting Changes

To update personal details, close your account, or request a data export, use the Account Settings section on desktop or the mobile menu under Profile. For disputes about how these terms were applied, contact us in writing via email support.

Common Questions About plck3 Terms

These are the questions we get asked most often about how our terms work in practice — covering eligibility, payments, disputes, and account rights.

No. Access to plck3 depends on your state's law. By opening an account you confirm you are in an eligible state. If your state's status changes, we will notify you through your registered email.

Your payment method must match your account name exactly. Mismatched names trigger a hold on withdrawals until identity verification is completed. Contact support through live chat to resolve it quickly.

No. Third-party payments are not permitted under these terms. Only payment methods registered in your own name are accepted — this applies equally to Venmo, PayPal, Play+, and debit cards.

We send an email to your registered address before any material change takes effect. The updated version also appears in your in-account message center with the effective date clearly stated.

Raise a written dispute via email support within seven days of the settlement date. Include your account ID and the relevant bet or transaction reference so we can pull the exact record and respond.

Retention periods follow applicable state and federal requirements. You can request a data summary or deletion through Account Settings on desktop or mobile. Some records must be kept by law even after account closure.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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